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LeadershipProcessGovernance

Fractional UX leadership to raise design maturity

Established a critique cadence, decision log, and governance rules to improve consistency and unblock delivery.

Duration:Ongoing (monthly)

Role:Fractional UX Lead

Industry:B2B SaaS

Context

Growing product team needed senior design oversight without the commitment of a full-time hire.

Problem

Inconsistent design quality across features
Frequent rework due to late stakeholder feedback
No structured design review process

Approach

Established weekly design review cadence
Created decision log template for documenting trade-offs
Developed definition of done for design deliverables
Mentored junior designers on systems thinking

Key Artifacts

Design review checklist

Decision log template

Definition of done document

Maturity roadmap

Deliverables

Weekly design reviews and critique
Stakeholder alignment support
Lightweight process documentation
Design system adoption guidance

Outcomes

Better alignment and fewer last-minute changes
More consistent UI across teams
Improved confidence in design decisions

What I'd do next

Transition to quarterly advisory as team matures.

Facing similar challenges?

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