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Enterprise UX & Design Governance Consulting

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AuditPrioritizationUsability

UX audit to unblock a product team

Delivered a severity-ranked backlog and redesigned examples so the team could ship improvements immediately.

Duration:2 weeks

Role:Audit lead

Industry:Enterprise

Context

Admin platform with high friction across setup, search, and bulk actions.

Problem

Too many steps to complete key tasks
Confusing labels and inconsistent patterns
Accessibility issues (focus, contrast, keyboard)

Approach

Heuristic audit + task walkthrough
Identified top 20 issues by severity
Proposed quick wins vs structural fixes
Redesigned key screens for clarity and speed
Delivered an execution-ready backlog with acceptance criteria

Key Artifacts

Issue inventory with screenshots and severity

Impact/effort matrix

Before/after mockups for top issues

Sprint-ready tickets

Deliverables

Audit report + severity ranking
Prioritized backlog (impact/effort)
Redesigned examples (5 screens)
Readout deck for stakeholders

Outcomes

Clear priorities and faster sprint planning
Reduced friction in critical tasks
Improved accessibility baseline

What I'd do next

Track issue resolution rate and conduct follow-up audit in 3 months.

Facing similar challenges?

Let's discuss how I can help your team ship better outcomes.

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